Shipping & Handling:
We ship at a flat rate of $5.80 for standard 3-5 business day shipping. All eligible purchases over $75 receive FREE SHIPPING. All jewelry & accessory items are sent USPS and are insured up to $50. All clothing items will be sent UPS or USPS and are insured up to $100. Please allow 2-3 business days for processing of all web store orders. If you place an order over the weekend, your first business day will begin on Monday morning. To request additional insurance for your item, or for expedited shipping options, please email firstname.lastname@example.org
We know that not every purchase will fit and exchanges are sometimes needed. ALL RETURNS ARE FOR MERCHANDISE CREDIT ONLY.
· All returns must be received within 15 days of the original shipment date.
· All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
· Sale items are all FINAL SALE and cannot be returned or exchanged.
· All items must be returned with their original tags attached.
· We do not accept returns on personalized gifts, beauty and intimates.
· Original shipping fees are non-refundable and return shipping is the responsibility of the customer. If you received free shipping, our shipping cost will be deducted from your final refund.
· Damaged items must be reported to us with 3 days of receiving your item to receive a full refund. Damages to items must be reported prior to wearing the garment and original tags must still be attached. Please see Damaged/Defective information below.
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